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FREE Shipping, on order total of $250 or more*
FREE Shipping, on order total of $250 or more*

Shipping Policy

Shipping Details


Northeast Hydraulics Inc Shipping Map

When do you ship?  

Orders are shipped Monday – Friday. If your order is shipping via UPS, the order must be received by 11am Eastern time to ship out the same business day. 

Where do you ship to?  

At this time, we only ship domestically. If you have a question about domestic shipments, please email  

How do you ship?  

Most of our orders ship via UPS.   

Since we do ship most of our orders via UPS, our website will only allow you to choose that as a shipping option.

Exceptions: Due to dimension and weight limitations assessed by UPS, orders made with an extraordinary amount of weight or large dimensions may be subject to a freight charge. A large order of pumps or our mobile filter carts/Filter Panels, for example, may require a freight charge. Please call 1-800-342-0550 or e-mail if you think you may be placing an order that could incur a shipping charge. We will confirm if your order does need a freight charge and can supply you with a shipping cost for your purchase at that time. 

How to track an order that's been shipped?  

If a tracking number is available and an email address was provided at the time of order, you will receive an email with your tracking number once the order ships.   

In store pick up option 

Our showroom is open Monday-Friday 7:30am – 4:30pm and Saturday 8am – 12pm. If you have a small order, then you can just stop by and pick up the items. If you have a larger order, it may take a few hours to put together, so it may be best to call beforehand so that we can have it ready for you. Our toll-free number is 1-800-342-0550 or you can email 

If you place a will call order on our website, please email, so that we can hold the order for pickup. Otherwise, it may be shipped out.   

Are the items in stock?   

All items are normally held in stock. However, we may sometimes run out due to sudden demand, in which case we will notify you and inform you of the date we expect to receive more stock.  

What are the lead times?   

We aim to ship orders within 2 working days for domestic orders. However, this may sometimes be longer due to other circumstances such as order volume and backorders. Also, we do have a few special-order items that have longer lead times. Larger orders may also take a few extra days to ship out. If you require a faster lead time, please call 800-342-0550 or email   

What are the shipping times?   

UPS ground – 5-7 business days coast to coast  

UPS 3rd day – 3 business days  

UPS 2nd day- 2 business days  

UPS Overnight – 1 business day.   

Please note that the shipping times do not including the day it was shipped. Example, if your 3rd day shipment goes out on Monday you will receive your order on Thursday. If your 2nd day shipment goes out on Monday you will receive it on Wednesday.   

Please acknowledge that once a package has left our facility that we no longer have control over the time it reaches you and that responsibility falls upon the shipping company used for your order. We cannot immediately offer a refund for the shipping cost due to a delayed or missing order and the issue will need to be resolved with the chosen carrier prior to doing so. We will work on your behalf to resolve this issue with the carrier if you choose, but we cannot guarantee that the shipping cost can be refunded due to these circumstances.

Since most of our shipments use UPS, please see the following guarantees:

UPS Service Guarantee | UPS - United States

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